Club Shepherd
Privacy Policy
Effective Date: April 2026
Who We Are
Club Shepherd is a for-profit merchandise company based in Indiana. This policy explains what information we collect, how we use it, and who we share it with when you use clubshepherd.com.
Information We Collect
From customers: When you place an order, we collect your name, email address, shipping address, and payment information. Payment details are processed directly by our payment processor and are not stored by Club Shepherd.
From partner organizations: When an organization starts a store, we collect a contact name, email address, and mailing address for royalty check delivery.
Automatically: Like most websites, our platform (Wix) automatically collects basic usage data such as browser type, pages visited, and IP address through cookies and similar technologies.
How We Use Your Information
We use the information we collect to process and fulfill orders, deliver royalty payments to partner organizations, send order confirmations and tracking updates, respond to customer service inquiries, and improve the website experience.
We do not sell your personal information.
Who We Share Your Information With
We share information only as necessary to operate the business:
• Wix — our website platform, which hosts the site and may process usage data per their own privacy policy.
• Fulfillment partner — we share your name and shipping address with our production and fulfillment partner to produce and ship your order.
• Payment processor — payment information is handled directly by our payment processor and subject to their privacy policy.
We do not share your information with partner organizations. Organizations receive aggregate sales and royalty data only, not individual customer information.
Cookies
Our website uses cookies through the Wix platform to support site functionality and analyze traffic. You can adjust cookie preferences through your browser settings, though some site features may not function properly if cookies are disabled.
Data Retention
We retain order and customer information for as long as necessary to fulfill orders, process returns, and meet applicable legal and accounting obligations. You may contact us to request deletion of your information, subject to any retention obligations we are required to meet.
Children’s Privacy
Club Shepherd does not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through our site, contact us and we will delete it promptly.
Your Choices
You may contact us at any time to request access to, correction of, or deletion of your personal information. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Contact us to make a request.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes are posted constitutes acceptance of the revised policy.
Contact
Club Shepherd
